請顧客在電話中等待

Total: 19 cards

Unreviewed
Done

Please hold.

phrase

Unreviewed

請稍等:告訴客戶在電話上等一會兒的禮貌方式。
illustration for Please hold.

one moment, please

phrase

Unreviewed

稍等一下,請。
illustration for one moment, please

Sorry to keep you waiting.

phrase

Unreviewed

對不起讓您等待了。
illustration for Sorry to keep you waiting.

Thank you for (patiently) waiting.

phrase

Unreviewed

感謝您耐心等待。
illustration for Thank you for (patiently) waiting.

I'm going to connect you with…

phrase

Unreviewed

我會轉接您到可以處理問題的部門:equivalent_definition。
illustration for I'm going to connect you with…

Let me transfer you. / I'll transfer you.

phrase

Unreviewed

請稍等,我幫您轉接。
illustration for Let me transfer you. / I'll transfer you.

I have ___ from...

phrase

Unreviewed

我已經轉接到...,已經有...的回應了。
illustration for I have ___ from...

I will send it to...

phrase

Unreviewed

我會寄給...,我會發送到...,我會轉交到...
illustration for I will send it to...

Please expect... / It may take up to...

phrase

Unreviewed

請預期...,可能需要...,可能需要多達...
illustration for Please expect... / It may take up to...

Please hold for a moment while I check the information.

phrase

Unreviewed

用於暫停對話,以驗證或檢索幫助客戶所需的詳細信息的語句
illustration for Please hold for a moment while I check the information.

I appreciate your patience. I just need to verify a few details. Can you please hold on?

phrase

Unreviewed

我感謝您的耐心。我只需要核實一些細節。您能稍等一下嗎?
illustration for I appreciate your patience. I just need to verify a few details. Can you please hold on?

I'm currently assisting another customer. May I place you on a brief hold?

phrase

Unreviewed

我現在正在幫助另一位客戶。我可以讓您稍等一下嗎?
illustration for I'm currently assisting another customer. May I place you on a brief hold?

I apologize for any inconvenience. I need to consult with my supervisor. Can you please wait for a moment?

phrase

Unreviewed

對於任何不便,我深感抱歉。我需要與我的主管諮詢。您能請稍等一下嗎?
illustration for I apologize for any inconvenience. I need to consult with my supervisor. Can you please wait for a moment?

I appreciate your call. Let me look into this matter.

phrase

Unreviewed

用於承認客戶聯繫服務的努力,並向他們保證您將尋找更多關於他們的查詢或投訴的信息
illustration for I appreciate your call. Let me look into this matter.

Can you hold on for a brief moment?

phrase

Unreviewed

你能稍等一會兒嗎?
illustration for Can you hold on for a brief moment?

Thank you for your understanding. I'll be right back with you. Please stay on the line.

phrase

Unreviewed

謝謝您的理解。我馬上就回來。請保持線路。
illustration for Thank you for your understanding. I'll be right back with you. Please stay on the line.

I apologize for the delay. I'll be with you as soon as possible. Please bear with me

phrase

Unreviewed

用於表達對讓客戶等待的歉意,並保證儘快回來
illustration for I apologize for the delay. I'll be with you as soon as possible. Please bear with me

I need to gather some information for you. Would you mind holding for a moment?

phrase

Unreviewed

我需要為您收集一些資訊,您介意稍等一下嗎?
illustration for I need to gather some information for you. Would you mind holding for a moment?

I'll be back on the line shortly to assist you further.

phrase

Unreviewed

我會很快回來線上繼續為您提供幫助。
illustration for I'll be back on the line shortly to assist you further.