Discussing Payment with Customers
Total: 24 cards
Your total is...
phrase
Unreviewed
used to say the total amount of all purchases made by a customer
How would you like to pay? / How will you be paying?
phrase
Unreviewed
used to ask a customer if they will use cash or card to pay
Will that be cash or credit? / Cash or card?
phrase
Unreviewed
another way to ask about a customer's preferred mode of payment
Do you accept...? / Do you take...?
phrase
Unreviewed
asked by a customer to know whether a retail store accepts non-cash payments
Please insert your card. / Please tap your card.
phrase
Unreviewed
used to request for the customer to insert (or tap) their card into the device used to process card payments
Do you take checks?
phrase
Unreviewed
asked by a customer when they prefer to pay using a check instead of cash or card
Can I get a discount?
phrase
Unreviewed
asked by a customer when they want a price reduction on their purchase
Do you have any coupons?
phrase
Unreviewed
used to ask a customer if they have discount coupons or promo vouchers that can reduce the total amount of their purchase
Here’s your receipt.
phrase
Unreviewed
used as a way to acknowledge payment of a bill after a purchase
Would you like a bag?
phrase
Unreviewed
used to offer a customer a paper or a plastic bag to carry their items; usually asked to confirm whether the customer brought their own bags
I've been overcharged for my bill.
phrase
Unreviewed
a statement made by a guest to complain about being overcharged for their hotel expenses
I've encountered an issue with my billing/payment.
phrase
Unreviewed
a phrase used by a guest to report a problem or difficulty they have experienced regarding the payment or billing process at the hotel
Let us review the details and rectify any billing or payment discrepancies.
phrase
Unreviewed
used to suggest a thorough examination of the billing and payment information to address any errors or discrepancies
Is there a service charge included?
phrase
Unreviewed
asked by a guest to inquire whether a service charge has been added to the bill for the services received at the hotel
The total amount due is…
phrase
Unreviewed
used to communicate the exact or final amount that the guest needs to pay for their bill or expenses
Your bill comes to...
phrase
Unreviewed
used to inform the guest about the total amount indicated on their bill or invoice
You can pay with cash or card.
phrase
Unreviewed
used to inform the guest about the acceptable methods of payment
Would you like a receipt for your payment?
phrase
Unreviewed
used to inquire if the guest would like to receive a receipt for their transaction
How would you like to settle the payment?
phrase
Unreviewed
used to inquire about the guest's preferred method of payment for settling their bill or expenses
We accept both credit and debit cards.
phrase
Unreviewed
used to inform the guest that the hotel accepts payments made with both credit and debit cards
The payment is required upon checkout.
phrase
Unreviewed
used to say that the payment needs to be settled at the time of checking out from the hotel
You can pay at the front desk or with your server.
phrase
Unreviewed
used to provide the guest with options for making their payment
Is there anything else you would like to add to your bill?
phrase
Unreviewed
used to ask the guest if they have any additional charges or items they would like to include in their bill before finalizing the payment
You can split the payment if you prefer.
phrase
Unreviewed
used to inform the guest that they have the option to divide the payment into separate transactions if they prefer to split the bill
