Assisting Retail Customers

Total: 21 cards

Not studied
Done

May I help you?

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a polite way of offering assistance to a customer
illustration for May I help you?

Do you need any help?

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another way to offer help to a customer who may be experiencing some difficulty while shopping
illustration for Do you need any help?

Anything in particular you are looking for? / Are you looking for anything in particular?

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used to learn more about what the customer is interested in and what they are looking for
illustration for Anything in particular you are looking for? / Are you looking for anything in particular?

Can I help you find something?

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an offer to help a customer look for the item they want to purchase
illustration for Can I help you find something?

What color do you like? / What color do you prefer?

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used to ask the customer what color they prefer
illustration for What color do you like? / What color do you prefer?

What size...?

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used to ask the customer what size they prefer
illustration for What size...?

What style...?

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used to ask the customer what style they prefer
illustration for What style...?

How about this one?

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used to offer customers another item they might be interested in
illustration for How about this one?

It's also available in... / It also comes in...

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used to give the customer more options
illustration for It's also available in... / It also comes in...

Would you like to try...?

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a polite way to offer customers to put on clothes or accessories to see how they look or if they fit
illustration for Would you like to try...?

Is there anything else I can help you with? / Anything else?

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used to find out if the customer wants anything more after their purchase
illustration for Is there anything else I can help you with? / Anything else?

At the checkout counter, we accept cash, credit cards, and mobile payments.

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used to inform the customer of the different payment methods allowed
illustration for At the checkout counter, we accept cash, credit cards, and mobile payments.

Welcome! How can I assist you today?

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a friendly greeting for customers entering the store
illustration for Welcome! How can I assist you today?

Is there anything specific you're looking for?

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used to ask if there is something specific the customer is looking for
illustration for Is there anything specific you're looking for?

Do you need help finding a particular item?

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used to offer help to the customer who may be looking for a particular item
illustration for Do you need help finding a particular item?

Let me know if you have any questions about our products.

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used to offer help and guidance to the customer who may want to know more about the products offered
illustration for Let me know if you have any questions about our products.

I can provide recommendations based on your needs and preferences.

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used as a way to welcome inquiries from the customer
illustration for I can provide recommendations based on your needs and preferences.

If you need a different size or color, I can check our inventory for you.

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a polite way to state that you are willing to check available stock if the customer needs an item in a different size or color
illustration for If you need a different size or color, I can check our inventory for you.

Feel free to try on the items in our fitting rooms.

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a way to say that the customer is allowed to try on clothes if they want to
illustration for Feel free to try on the items in our fitting rooms.

We have a sale going on right now. Would you like to see our discounted items?

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used to inform and invite the customer to browse currently discounted items
illustration for We have a sale going on right now. Would you like to see our discounted items?

Are you interested in any accessories or complementary products?

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used to ask the customer if they are interested in a particular product, like accessories
illustration for Are you interested in any accessories or complementary products?