Making a Call

Total: 15 cards

Not studied
Done

Hi, it's...

phrase

Unreviewed

said to introduce yourself at the beginning of a phone call
illustration for Hi, it's...

Hello, may I speak to... ? / Hello, may I speak with... ?

phrase

Unreviewed

a very formal way of requesting to talk to someone
illustration for Hello, may I speak to... ? / Hello, may I speak with... ?

I'd like to speak to ~.

phrase

Unreviewed

a formal way of informing the receiver whom you wish to speak with
illustration for I'd like to speak to ~.

Can you put __ on the phone?

phrase

Unreviewed

a way to ask the receiver to switch with the person you want to talk to
illustration for Can you put __ on the phone?

Is __ there?

phrase

Unreviewed

a casual way of asking to talk to someone in particular
illustration for Is __ there?

This is __ returning your call.

phrase

Unreviewed

said when calling someone who has called you prior, at a moment that you were not available
illustration for This is __ returning your call.

I got your message. / I got your text.

phrase

Unreviewed

said when you want someone to know that you have received the message they left during their previous call or the text they sent you
illustration for I got your message. / I got your text.

With whom am I speaking? / To whom am I speaking?

phrase

Unreviewed

a very formal way of asking for the receiver's name
illustration for With whom am I speaking? / To whom am I speaking?

Is this...?

phrase

Unreviewed

said when you want to confirm the receiver's name
illustration for Is this...?

I'm calling on behalf of...

phrase

Unreviewed

said to inform the receiver that you are representing someone or something during the phone call
illustration for I'm calling on behalf of...

I'm calling about...

phrase

Unreviewed

said to inform the receiver about the reason for your call
illustration for I'm calling about...

This is regarding...

phrase

Unreviewed

another formal way of telling someone your reason for calling
illustration for This is regarding...

The reason I'm calling is...

phrase

Unreviewed

a direct way of saying why you called
illustration for The reason I'm calling is...

Thank you for holding.

phrase

Unreviewed

said to someone you have placed on hold
illustration for Thank you for holding.

I'm sorry to keep you waiting.

phrase

Unreviewed

said when you have kept someone on hold for some time
illustration for I'm sorry to keep you waiting.